Wednesday, October 29, 2014

How To Get Your Janitorial Services Employees On The Right Track

By Roseann Hudson


Starting up your own business, especially if it is in the cleaning business, is tough. You need to employ other people so that you can offer your janitorial services without worrying about falling short of the client's expectations. You will also move about efficiently if you allow your business to have more than a few employees to work with you.

When you hire new employees, you should pay attention to their training. It is important for you to train them well so that they can handle the work without any problems. When you want to prioritize the training, then you should learn how to optimize the stuff they can learn there. Here are the tips that can help you out with that.

First, it is important that you determine the best learning experience suitable for the employees. Remember that there is no training that fits all types of people. If you go for a one-on-one training, your training should be tailored best for that individual. If it is a group training, then it should be a combination of all the methods available for you to use.

You can also use role-playing and simulation to train the employees. This is perhaps the most effective training method that a person can use to train employees since this involves showing employees how things are done. You can also allow them to practice the things they need to do in a safe and controlled environment.

You have to keep reminding yourself that you are the role model. This means that you are the one that the employees look up to as an example of what they need to do. If you do something, then you can expect your employees to follow through. You cannot expect them to do the things that they do not see you doing.

You must look for training opportunities for your employees. There should be lots of training opportunities beyond basic orientation and job skills training. You should always be on the lookout for the said opportunities since they help enhance the skills and performance levels of the employees. It can be helpful to you.

You should make things real. Not just in a safe and controlled environment, you should allow your clients to have a real-life experience on what they ought to do. Let them handle the customers on their own. However, you should not let the customers know that they have become a part of the training experience of employees.

Be sure to anticipate the questions that may come from the employees. Just because you have already explained things to your employees does not mean that they will be able to understand it in one go and formulate questions. You should anticipate the questions and then give an answer to them in advance.

You can also ask for a feedback from these employees. You should allow them to provide you with their honest evaluation of what they think of you as a trainer. Through these honest evaluation, you can easily improve your skills. It will be easier for you to train the next batch of employees through these evaluation. You will see improvements in yourself and your employees.




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