Thursday, September 1, 2016

What Makes Interpersonal Skills Important In Organizations?

By Amanda Powell


In any given firm, different people who have acquired special abilities in different areas of specialization often come together to achieve their goals. In fact, most of them would not so well if team work is not initiated. Even though conflicts tend to arise whenever people are in disagreement, they need to realize that their personal lives are not supposed to interfere with business operations. Their main agenda is to fulfill the mission, vision and goal in their workplaces. To understand how this concept works, one needs to possess very good interpersonal skills.

The dimensions surrounding this concept is diverse in so many ways. For instance, you do not have to attend lectures or training on how to interact well with your colleagues. Some of these traits are inborn. In other instances, the type of environment that one lives in will influence how they behave in the presence of others. Good communication is only achievable if the speaker knows how to deliver their point and if the listener is willing to listen to the end.

There are numerous tools that one can use to assist them communicate well with their colleagues. Verbal communication is one of them. While speaking to another person, the listener should have a good listening spirit so that he/she can understand what the person is saying. Effective speaking requires a calm environment. The speaker also needs to speak their point, be humble and assess whether the room temperature is favorable for a conversation.

People tend to speak volumes of messages using their body language. For instance, you cannot speak about the success of the business using a sad face. You will need to display a feeling of amazement so that the audience can relate better with what you are saying.

The ability to be patient enough to listen to another person as they talk is one character that everyone may not possess. This gives him/her the chance to interpret and respond well to the person. It is argued that a good listener is able to grasp something that the speaker may have forgotten and respond wittingly.

Questioning is another dimension under the art of better interaction. The one asking the question should study their audience first. They should also be in a position to pose intelligent questions and tell if the respondent is willing to give them an answer or not.

Not everyone is well mannered. Therefore, manners reflect a lot on the way the individual is likely to carry themselves in the presence of others. It involves use of respectful words, being courteous and practice of etiquette. Different countries perceive this concept differently owing to their deep entrenched business cultures.

Even though different counties have different perceptions when it comes business cultures, they can agree on one thing. The workplace should not be a place where people settle their personal scores. They need to remain professional at all times by posing intelligent questions and responding well to them.




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