Thursday, July 16, 2015

Basic Issues To Know When Hiring Online Transcription Services

By Eula Clarke


There are many online companies that provide transcription services. This makes it tricky to know which company to go for, especially if you are outsourcing work for the first time. Here are some common issues you will want to find out when you are looking for online transcription services in Scottsdale, AZ.

You will need to know how much you will be expected to pay for the project. Usually, prices differ depending on how long your audio is, its clarity, how many speakers are included and how fast you want it. You can review the price range of the company on their website or you can get in touch with them and request for a price quote.

File submission is an important factor. You want to deal with a company that will be able to receive your files in a manner that is convenient for you. Some of the main methods of file submission include uploading the files on the company's website. You can also send the files through email. Some companies have built mobile apps specifically meant to help clients submit files. Another alternative is visiting the offices of the service provider to drop off files.

Get to know how the company works and the processes that projects go through before they are completed. Staying informed on the progress of your project will give you peace of mind as you will know what is going on and when to expect to receive the finished product. Three major stages are usually involved. The transcriber works on the file, an editor reviews the typed document, the document is then submitted to you.

How you get your files should be considered. You can have the files emailed to you or posted to you through regular mail. You can also go to the office of the company to pick up soft or hard copies. The most popular and by far the easiest method is for you to download the documents from the company's website, through your client account registered on the site.

There are different payments methods that can be used. See if the payment method you prefer is acceptable. The most common modes of making payments include using an online wallet or debit or credit card. Realize that you will have to pay for your project when you are making your order.

Know the average turnaround time for the company. This is particularly important if you have an urgent project that needs to be completed. For companies which have large team members, you can expect a turnaround time of one or two days. For larger projects, it may take up to one week to get the completed files, so you may want to place your order early if you want to get it on time.

If you have any special requests, get in touch with the company and let them know what the request is. This can include having transcriptions in multiple languages or from a particular dialect. You can also be able to get typing services, which does not necessarily involve any kind of transcription. If you like the work of a particular transcriber, then you can request to have them work on your other projects.




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