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Keeping up with the quantity of Standards and Guidance documents available to help incident and crisis management and organization continuity is really a challenge! This is a roundup of what is out there in the crisis and incident management arena from a UK perspective.
PAS 200:2011 Crisis Management - Guidance and fantastic practice Published in September 2011, this is a Publically Out there Specification (PAS) sponsored by the UK Government's Cabinet Office and developed in concert with the British Standards Institution (BSI). It is aimed primarily at best managers with strategic responsibilities who have a function in shaping, directing and creating the crisis management capability of their organisation. The PAS differentiates in between the terms 'incident' and 'crisis' and argues that their management presents specific challenges that require distinctive approaches, the PAS focussing on guidance to the improvement of the strategic crisis management capability inside an organisation.
ISO 22320:2011 Societal Security - Emergency management - Needs for incident response Published in November 2011 by the Technical Committee ISO/TC 223, Societal Safety of the International Standards Organisation (ISO), ISO 22320 includes needs for the co-operative elements of incident response amongst organisations at international, national and regional levels. The ISO is developed to aid public and private incident response organisations to increase their capabilities in handling all types of emergencies and create command and manage structures that facilitate facts flows and interoperability among involved organisations, agencies and other parties when required.
The ISO utilizes the term incident with the scale of a challenge differentiated by a classification of incident levels. In the context of the ISO, incident response is defined as becoming part of the emergency management approach.
ISO/PAS 22399:2007 Societal Safety - Guideline for incident preparedness and operational continuity management Published in 2007, this ISO/PAS 223999 lays out the general principles and elements for incident preparedness and operational continuity of an organisation (private, governmental and nongovernmental). It is developed to guide an organisation in the improvement of its personal particular overall performance criteria for incident preparedness and operational continuity, and style an proper management method.
PAS 200:2011 Crisis Management - Guidance and fantastic practice Published in September 2011, this is a Publically Out there Specification (PAS) sponsored by the UK Government's Cabinet Office and developed in concert with the British Standards Institution (BSI). It is aimed primarily at best managers with strategic responsibilities who have a function in shaping, directing and creating the crisis management capability of their organisation. The PAS differentiates in between the terms 'incident' and 'crisis' and argues that their management presents specific challenges that require distinctive approaches, the PAS focussing on guidance to the improvement of the strategic crisis management capability inside an organisation.
ISO 22320:2011 Societal Security - Emergency management - Needs for incident response Published in November 2011 by the Technical Committee ISO/TC 223, Societal Safety of the International Standards Organisation (ISO), ISO 22320 includes needs for the co-operative elements of incident response amongst organisations at international, national and regional levels. The ISO is developed to aid public and private incident response organisations to increase their capabilities in handling all types of emergencies and create command and manage structures that facilitate facts flows and interoperability among involved organisations, agencies and other parties when required.
The ISO utilizes the term incident with the scale of a challenge differentiated by a classification of incident levels. In the context of the ISO, incident response is defined as becoming part of the emergency management approach.
ISO/PAS 22399:2007 Societal Safety - Guideline for incident preparedness and operational continuity management Published in 2007, this ISO/PAS 223999 lays out the general principles and elements for incident preparedness and operational continuity of an organisation (private, governmental and nongovernmental). It is developed to guide an organisation in the improvement of its personal particular overall performance criteria for incident preparedness and operational continuity, and style an proper management method.
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