Saturday, November 11, 2017

Why You Should Use Hosted VoIP Services In Your Business

By Steven Howard


Business growth is determined by the ability of the owners to move on with new technologies. Ignorance of innovations could lead to loss of important clients especially when your competitors have embraced the introduced technology. For many decades, people have used analog communication strategies which led to delayed deliveries and missed opportunities. However, communication strategists have introduced hosted VoIP systems that have proved to be effective in business. Below are reasons why you should use the service for your business.

The first benefit of using this communication strategy is the ease of management and installation. You do not need to undergo special training to handle it. Legacy telephones required highly trained experts to conduct their installation. However, hosted services require no such expertise, and it takes a few minute before the system is in place. It comes with software which makes the connections easier whereby you can use a web portal to add, remove, or change any configurations from the system.

Predicting the number of phones that will be needed in your business in future is difficult. People using traditional phones have to get accurate estimates to avoid spending more dollars on inviting professionals to install more lines. However, hosted communication allows you to add or remove a line when you have to. It allows you to have as many phones lines as needed.

Businesses that require their employees to move in different regions should embrace this communication system. It allows employees to make and receive calls from any part of the world as long as an internet portal can be accessed. Cloud hosting enables the hosting software to operate in any region. Furthermore, the employees can reach their clients as usual hence blocking any chance of losing their clients.

The system offers and supports diverse features of a call. You can transfer a call, conduct call hunting, call hold, phone menus on auto-attendant, and follow me/find me features. It ensures that none of your interesting features are left behind from those of the traditional phone systems. Some additional features can be realized depending on your system software.

The primary objective of business owners is to generate profits and cut down expenditures. Therefore, you have to invest in a communication strategy that saves you some significant costs. Hosted services save costs for normal calls for more than 40% whereas international calls see you save over 80% when compared to the traditional calling method.

Analog telephones systems are not mobile, and this could be devastating to people whose businesses demands movement from one city to another. VoIP enables simultaneous rings of phone calls on both mobile and desk phones, enable mobile fail-over, and unlock the mobile call transfer in case your internet supply goes down.

Internet connection enables VoIP calls to go through when you are miles away from your country as long as your host has a cloud hosting services. This leaves no gap for your business opportunity. Also, the system is easily installed and can roam from place to place. Once you invest in the system, lost customers and opportunities will be a thing of the past.




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